US Bank Improves Customer Home Construction Experience for New Home Construction in Partnership with Built

A construction loan designed for home builders, lenders, and commercial buyers

MINNEAPOLIS, March 31, 2026–(BUSINESS WIRE) –A US bank has partnered with Built, a leading AI platform for real estate finance, to transform the way its mortgage lenders manage new construction home financing.

With Built Now integrated with US Bank’s consumer and commercial lending experiences, projects can be supported quickly and customers have real-time visibility at every stage of construction. By connecting the borrower, US Bank and the builder on one platform – projects face fewer delays, payments and withdrawals go smoothly and everyone enjoys an overall better experience.

“We are always looking for ways to improve the home loan experience for our customers,” said John Hummel, Head of Retail Home Lending at US Bank. “Every day is important for customers who are financing and building a new home and for small builders, in the same way, with Built allows us to handle the draw quickly, keep everyone informed, and make what can be a stressful process, easier and more anonymous.”

For mortgage buyers who are in the process of building a home, once the construction loan starts, US Bank implements the built-in project, giving lenders a central place to manage the draw, review and communication throughout the construction process. Once the project configuration is complete, the customer receives an email with the option to use Built to manage their credit during construction. The cloud-based web platform provides a central location to effectively manage all audit and drawing events – creating transparency for all stakeholders.

For real estate customers, Built takes construction management online—connecting lenders, builders, inspectors, and lenders to expedite financing and provide real-time visibility into project progress. Customers can also request withdrawals and checks directly through the Built platform, at the bank’s discretion, and receive email alerts when events occur throughout the life of the loan.

“Our investors and development customers in the real estate sector expect a simple, transparent lending experience,” said Suzanne Rathbun, Group Director of Loan Services at US Bank. “With one connected platform, we provide fast access to funds and real-time visibility to every project, so they can keep projects moving forward.”

An Integrated Approach to Construction Finance

By removing manual labor from the process, US Bank can serve customers more efficiently and scale its mortgage portfolio with confidence. The Built platform supports the complete lifecycle of a construction loan – from budgeting and analysis to attracting applications and payments – in one integrated system.

Key benefits include:

Fast money: Improve download times by up to 70%.

Borrower Experience: A platform with on-demand access to information and actions.

Real time notification: Instant access to budgets, audit reports, and project updates.

Independent working method: Standardization and automation to reduce manual work.

Capacity that can be reduced: Greater control over managing multiple projects while maintaining regulatory compliance.

“US Bank is aligning its construction lending teams with customers in a more integrated business model,” said Scott Traina, General Manager of the Built Business Unit. “When lenders, builders and borrowers work from the same system, more money flows unpredictably and projects stay on track. This is what the future of construction finance looks like.”

About US Bancorp

Based in Minneapolis, US Bancorp is the parent company of US Bank National Association, the fifth largest bank in the United States. Our three largest businesses serve 15 million customers across the US, Canada and Europe, and our team of nearly 70,000 people invests their hearts and minds in empowering people every day. Ranked 105th on the Fortune 500, we are highly respected for our culture and long-term management, and we are admired for our diverse business models and product capabilities.

About Built

Built by the first AI platform for real estate finance. We help lenders, developers and contractors save time and money by transforming spreadsheets, email and workflows into a single system for budgeting, drawing, auditing and payment. With Built, capital moves quickly, data is always clean, and risk is always present. More than 625 banks, private mortgage lenders, owners and general contractors rely on Built to manage more than $350 billion in real estate transactions annually. Learn more at www.getbuilt.com

Suggestions:

Loans and lines of credit are offered by the US Bank National Association.

Check out the source version at businesswire.com: https://www.businesswire.com/news/home/20260331535718/en/

Names

Media Names
For US Bank: Tessa Bajema
tessa.bajema@usbank.com

Built by: Nick Halliwell
nick.halliwell@getbuilt.com

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